I used it on Windows 7 64-bit with success and now I would like to use it on Windows 10 64-bit.I already tried with Sentinel HASP LDK - Windows GUI Run-time Installer ver.Can anyone tell me which driver can be used for the usb dongle in Win10 64-bit.The tried run-time driver v7.66 is officially supported for windows 10 - 64 bit.
Could you please confirm the below points to shed more light on the same. What was process followed in upgrading the driver 2- Was there any problem or error observed while installing the RTE v7.66 3- Please share the screenshot of sentinel keys appearing in device manager upon latest RTE installation 4- Kindly check if the Admin control center page opens. Just an information at the end to prevent the firewall program blocking port 1947 for communication. I am attaching screen shots from the Device Manager. Sentinel Admin Control Center page opens with an empty table. Safenet Usb Key Drivers Were InstalledAs you mentioned, the operational admin control center page suggests that the runtime drivers were installed. ![]() Kindly be advised to raise it with sentinel support team at gemalto support portal. Device Manager shows Sentinel Hardlock Key and Sentinel USB Key. When viewing in web browser at address localhost:1947, the Sentinel Admin Control Center does not recognize that the HASP key is connected. The same HASP key works fine with HASP LDK Run-time 7.41 installed on a Windows 2008 R2 server. Safenet Usb Key License Manager NoIs this the case of the vendor using a legacy HASP3 or HASP4 library that the latest license manager no longer supports or is this a Windows 10 driver problem Any help would be greatly appreciated. Please check and share the following details- 1. USB 1.02 is this the firmware of the key 2. Are you able to see the key in Admin Control Center on Windows 2008 R2 machine Does it show three entries in device manager 3. Open Admin Control Center page and place the pointer where the key is shown. This should show some additional information about the key hardware. Share the screenhsot. Disconnect the key from Windows 2016 machine and uninstall the drivers using command line installer (haspdinst.exe). Now install again with the following command: haspdinst.exe -i Check if it works fine Regards, Ashish. To address your points. The USB key firmware is version 3.25. The USB 1.02 refers to the server detecting the USB keydongle as a USB 1.x device. Yes, I am able to see the key in Admin Control Center on the Windows 2008 R2 server. See attached screenshot. Yes, there are (3) entries in device manager on the Windows 2008 R2 server. The attached screenshot shows the additional information when the mouse is hovered over the key icon. Ran haspdinst.exe -purge on the Windows 2016 server (Operation successfully completed). Ran haspdinst.exe -i on the Windows 2016 server (Operation successfully completed). Safenet Usb Key License Manager IsThe USB is detected in device manager (with the exception of the HASP Key entry), however, the License Manager is unable to detect the USB key or vice-versa. Please check if the problem persists on your side with multiple keys and multiple windows 2016 Machines. ![]() Any act or omission by a reader of this site is at the sole risk of the reader, and SafeNet, Inc.
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